FAQs
Frequently asked questions
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Are KINTO products dishwasher safe?
Most KINTO products are top-rack dishwasher safe, but hand washing is recommended for items with delicate finishes or for longer-lasting quality.
How long do KINTO bottles and tumblers keep drinks hot or cold?
Vacuum-insulated bottles and tumblers can keep beverages hot for up to 6–8 hours and cold for up to 12 hours, depending on usage and environment.
Are KINTO products BPA-free and safe for food use?
Yes. All bottles, tumblers, and drinkware are made from BPA-free materials and meet strict safety standards.
Can I use KINTO products for carbonated drinks?
Some bottles are designed for carbonated beverages, but always check the product details to avoid leakage or pressure build-up.
How do I care for my KINTO products?
Hand wash when possible, avoid using bleach or harsh chemicals, and ensure lids and seals are cleaned regularly for optimal performance.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Got more questions?
Feel free to reach out and ask us anything. We would love to hear from you!